Privacy Policy

AutoLabz (operating as SAB.GOC.LTD) is a professional automotive detailing company with locations in Trenton and Kingston, Ontario, Canada. We can be reached at info@autolabz.ca or by phone at 647-869-3209.

We collect personal information that you voluntarily provide when you contact us, submit a booking request, or enquire about our services. This may include your name, email address, phone number, vehicle details, and any additional information you include in your message.

We may also collect non-personal technical information such as your browser type, device type, and pages visited on our website through standard web analytics tools. This information is used in aggregate form and cannot be used to identify you personally.

We use the information you provide solely to respond to your enquiries, process your booking requests, communicate about your appointment, and send service-related updates. We do not use your information for unsolicited marketing without your consent.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymise it.

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections to inaccurate information, and withdraw your consent to our use of your information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us at info@autolabz.ca. We will respond to your request within 30 days.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@autolabz.ca or by phone at 647-869-3209. You may also write to us at AutoLabz, 18 Stockdale Road, Trenton, Ontario K8V 5P6.